Browse All NuggMD Patient Reviews

Absolutely terrible take your money elsewhere the doctors won’t talk to you or get on the phone they won’t increase your allotment even if your telling them your lung collapsed and you need edibles all they care about is your money and try and charge fees for whatever they do they where also really nasty and would hang up on me and when I tried to leave and have a new doctor they took weeks to reply purposely

Terrible company they took my money and now I can’t even get the doctor on the phone or it cost more wow I thought they cared about their patients I guess now I had a collapsed lung and wanted my allotment raised so I could get more edibles and they absolutely would not even knowing my lung collapsed and would not be able to smoke and how much alotment the edibles use

Terrible company they would not increase my allotment even after I showed them my hospital records of my lung collapsed I am not able to smoke so I only take edibles which use more. Also the reps are very disrespectful they only care about money would strongly advise going elsewhere green script was a great experience for me!!!

Terrible company wish I would of spend my money elsewhere my allotment is as low as possible and I recently had a collapsed lung so now I only can take edibles and the doctor will not raise it even knowing my lung collapsed also they charge fees for everything it shouldn’t cost money just to ask your doctor for advice or even speak with them there reps where disrespectful and hung up on the phone do not use this company there are plenty more faster and cheaper companies in Maryland

Scam you on i.d. cards. I like the doctors. But when you order the i.d. card--it should be included, but instead it costs $25.00--they never send it. So, I re-ordered. Still never sent. Then I started writing them about it. They gave me like 10 excuses. Bottom line--they never mail. They can't show ANY tracking on either order. They just keep your money!

Doctor was in the car driving taking my call and couldn’t hear him then he never came back into the call! Waiting for a refund and I used the service for years until now. Very disappointed.

I received an email saying that I have a free renewal this year so I responded but they charged me. I started a chat with Vincent and he declared my email was "a mistake". No explanation and after last years debacle about the Doctor not sending my renewal and that took 5 emails to finally get. I sent proof but that wasn't good enough. Forget it I'll do business somewhere else.

They took my money and gave me nothing in return. I had to spend more money with another company. Will never use Nugg MD again.

Not very helpful! I used a differant company for my last card. They responded quickly and when I needed an alotment adjustment was very helpful. Wish I could say the same for Nugg MD. Feom the beginning it was a hassle When I reached out for help my question was never answer but asked to answer a survey in how they did.when a brought it to there attention it was noth but excuses and why they couldnt help me. Glad theres many other companies out there!

this service does not work Work. My county called and they were not able to get a verification from them. Huge waste of time and money. Thanks for absolutely nothing

this service doesn’t work. My county wasn’t able to get a verification from them. And then they denied me a refund. Thanks for absolutely nothing.

this service doesn’t work and then when it doesn’t work, they won’t issue you a refund. Avoid a bunch of frustration and wasted money and just go somewhere else.

Service DOES NOT WORK. County couldnt verify through them so this was a huge waste of time and money. Also, they wont issue me a refund so now I have to stop payment. You guys suck. Also the review below is so FAKE. Yall are liars.

Service DOES NOT WORK. County couldnt verify through them so this was a huge waste of time and money. Also, they wont issue me a refund so now I have to stop payment. You guys suck.

Service DOES NOT WORK. County couldnt verify through them so this was a huge waste of time and...

Service DOES NOT WORK. County couldnt verify through them so this was a huge waste of time and...

I sat on the waiting room screen for over 15 minutes, so I switched browser tabs to do something else while I waited. As soon as I heard the alert, I switched tabs but the doctor had already said I missed my appointment. So I did it again and had to wait just as long, but sitting staying at the screen the whole time. Then I was told it'd take 24-48 hours for the doctor to upload the recommendation. A complete waste of time.

Renew peoples cards and quit stealing their money

Scheduled my appointment over the phone went threw all the motions, for them to call me an hour before my appointment saying they can refund me but may take up to 7-10 business days but they can’t let me see a doctor because I’m under 21. This isn’t the first time I ran into this problem so when I ask before paying you guys I’d like the right answer.

Bogus!!! Paid the fee and I called back a month and a couple days. And they tried to hit me for another fee!!!! Neigh-Neigh!!

My medical card has expired at their customer service team isn’t helping me - despite paying roughly $200 in fees.

Signed up on the site to get my medical card, and it said that they had "Same day physician access", and that "Our medical cannabis doctors are available online from 8:00am-10:00pm (PST & EST) 7 days a week!".After signing up I try to do the consultation numerous times and it just told me, "Your doctor is currently offline. Please try again later". So I contacted support and it took them about an hour to get back to me when their support says 3 minutes. I was told that the New Mexico doctor is out on an emergency and to try back tomorrow. So I try back the next day and get the same doctor offline. I try to reach out to support yet again and get told their doctor isn't available on these days and to try back Monday. I talked to support again and get told that only a few states have same day access with only a few doctors available 7 days a week.

Horrible service and inaccurate, infective treatment. My mother had an appointment and was approved for treatment for herREMOVED. The doctor told her she would get THC at a low percentage, he described gummies. He said we could go pick it up immediately when she was approved. Apparently none of this was true. According to the dispensary, you have to wait a period of time to have your information register at the dispensary, and you have to place an order in advance. Then, the next day once we call the dispensary to check on our status, they informed us that the prescription was for CBD only and they could not fill it. Upon contacting nugg MD, they claimed that there was a discussion about CBD only and that THC could cause paranoia and other disturbances. Absolutely none of that was discussed, and all of their information so far has been completely incorrect. Their handling of this issue has also been in very poor taste, lacking tact and just general empathy and care. No one needs a pres

I've used a different service for the past 5 year renewals. I decided to give this company a try since they had a sale. The dr told me I would get my certification this evening (today). I received nothing. I'm chatting with johnika and she tells me 12 hours, then 1 minute later she tells me 24-48 hours. Those forms are preformatted and only info needs to be filled in. I dislike dishonest people, especially when my $ is involved. I will go back to my original company for future renewals. Don't trust what they tell you here. If there was a zer0 star I would rate them that for the blatant dishonesty

Extremely poor customer service. Poorly trained customer service providers. I wish I had never...

Last year when I got renewed through this service it was instant and right after the appointment I was good to go and had my prescription, this year they told me it would take 48 hours, the only reason to use this service was because of how fast they were and it’s clear they just want to waste your time now

I was charged the full 3 yrs and only got to use my card a yr before it expired, and I was told I had to re see the Dr again. This is total BS. People don't have that time.

False advertising and a waste of money. They will swindle you for more money just to get your...

Know my review has nothing to do with the Doctor I had my Video Call with and he was very good and understanding. My reason for a One (1) Star Review is, when I first picked NuggMD with the List from Original Marijuana provided that the cost was supposed to be $49 and a pop up window supposedly was to give another $15 discount, which never happened. When I got to the NuggMD website the price radically changed to Best Pick for $118 for 1 year. So what happened to to the $49 price on Original Marijuana that led me to NuggMD and the supposed extra $15 discount??? Once I got approved the email then stated, "Keep in mind, you required to complete a follow up appointment in 3 months, with a price of $50 for the follow up." This seems to be a scam since the $118 was supposed to be for 1 year and there was no mention of any required follow up for $50 every 3 months thereafter. I will never use them again, this is a Total Rip Off!!!!!

After 14 months of service you still manage to get my prescription price wrong every time 😬

Promised that it will work on arthritis pain. Their products are useless, extremely over inflated prices. Then first product was used, asked for stronger as there was no effect at all. They send me exactly same crap!

SCAM SCAM SCAM! They only approve "low thc oil" cards. Not cannabis flower. Then they refuse to refund your money. Total SCAM and they have 0 customer service.

The worst experience I’ve ever had. Money gone and no medical card. In my opinion don’t waste your money. Now I’ll see if I get my money back. Nggmd has done nothing to help me. If you put your faith in this company, forget it.

Was there ever a 75.00 deal?

Complaint: This service completely failed me during what should have been a simple medical card...

In my opinion this is a corporation that takes money for long term commitments and fails to deliver...

Paid my fee, and never heard back. When I saw the charge on my card I contacted their customer "service". Their "service" is short, rude, and accusatory. Blame ME for not asking about he charge - that's why I did just that. I was told I was "rejected".REMOVED??? Never heard from anyone, no doctor, no messages, no calls,REMOVEDI'm dealing with a fraudulent charge to my card, to find out they charged me THREE times.

Horrible. Just absolutely horrible

I have not received my approval for my application that I just did on Monday at paid $219 but have been asked to do a review. Could you please send/resend my approval for my application.

They debited my account and took my money before even getting me in to see a doctor. Then they told...

Do not use, scam. They didn't fill out the form correctly according to the omma board, sent screen shots to customer service of rejection showing reason. They want me to call the state and figure out what they didn't fill out correctly. LMFAO.

NuggMD online is a big joke! Booked an appointment 4 days in advance, drove and hour and a half and the doctor wasn't even there, nor did NuggMD even bother to schedule the appointment! Knew the doctor was going to be out at my appointment time yet no one reached out to me via, phone, text, or email. Was promised a call back in 3 days which never came either. Took my money, have tied it up now for 2 weeks while I await a full refund. Nothing but excuses and blaming everything on the doctor when it was clearly their fault! They are only in it for the money. Wasted my time, gas and patience on this company and nothing to show for it. I was even told by staff that I wasn't the only one this happened to, as there were 2 others that day who didn't see a doctor either. They told me this happens all the time. The whole thing sounds like a scam to get your money. I'm willing to bet most of these reviews here are fake or paid reviews. THE ENTIRE OPERATION STINKS OF RED FLAGS! What I really don't like is now they have all my vital information and I have nothing!! Do yourself a favor if you want a Medical Marijuana Card, go local not some fly by night online company. Horrible, Horrible experience. You have to wonder about a company that has no phone support, or is unwilling to call you when there's a problem. NEGATIVE STARS IN MY BOOK!!

This company has the pushiest and rudest employees who just want your money. You’re way better off...

How long will it take for my card get to me

Scam! Never received card and they want me to pay another 25$ to get a “new” card.

I’ve had a bad experience. I’ve waited. 48 Hours my certificate never popped up on the state website. I followed all directions. I had to go to another company to get certified and they didn’t refund me my money.

False advertising in my opinion; it takes longer to get a reply from "live chat" than their claims for a dr. visit. You get charged immediately, despite their claims of not being charged till visit is complete. Their number is an automated message. After making it known I disputed the claim, they informed me they would void payment. Hopefully I just got a bad experience, but smells of scam.

This company will not provide you a copy of your prescription even though as a patient you are entitled to get it provided. Then they will not refund your money back . This has been the most horrible experience ever.

Paid last week, sent me to a dr over 40 mins away, not one word from them 4 days later. No email contact. No direction as to how to pay the state, nothing. Paid over 2x the money a local dr would have done it for and could have had same/next day access.

Stay away. They make promises via e-mail and dont deliver.REMOVEDclaims it is an auto email with outdated information. As if the solution wouldnt be to correct the outdated information.I saw in my registering that they offer a concierge service now, for $79. It should have been a heeded warning sign, but I had swift results.They also requested a review prior to delivering service. Probably not the venue or the review they wanted. Audacity Well, here youREMOVEDadvice is to stay away.