Browse All NuggMD Patient Reviews

Waited a bit longer than I had expected, but if they had explained that they would call me and I didn't have to sit looking at my computer waiting, I wouldn't have minded that at all! Other than the wait, the doctor was professional, asked pertinent questions, and everything else went very smoothly. Would highly recommend!

Easy to navigate site, quick response from the amazing medical team

Not difficult at all to navigate through the steps! I will recommend!

It was a somewhat simple process for the most part. Everything went smoothly. I was, however, lectured by the doctor. I was not too happy with that, but overall, it was over rather quickly.

This was the first time Ive done this and found it extremely easy to do. The process was fast. Yes I had to wait for a doctor. 15 to 20 mins for a doctor but thats to be expected. When you go into an office you have to wait there too for your turn. I appreciate the fact someone was there to IM as I thought I exited the waiting room accidentally. HoweverREMOVEDwas able to walk me thru what to do and stayed on with me. The only reason I didnt give a 5 was Im a person who believes there is always room for improvement no matter what.

Shopping with NuggMD was great thank you for your service

Very nice people theyre out to help you and work with you answer your questions and guide you in the right direction and you feel like youre talking to someone that that cares and its not a business they show some kind of compassion when theyre working with you thats excellent thank you very much really appreciate it

NuggMD provided the paperwork needed to renew my med card in NV. The price was more affordable than going to a physician in person. 2nd time to use NuggMD.

Waiting for my card but application process super easy! So nice everything is done over the phone.

Third time Ive used Nugg MD; the second state. This time they were having some phone issues. But otherwise they are a great service; competitively priced and simple to use. I would use them again.

I'm 51 and not very good with the new technology, however nuggmd made getting my card so easy I went and told a few people on how easy it was and they are trying to get theirs thanks for making it so easy..

They was very professional and polite I would recommend anyone looking to get thier card to use these guys definitely a rad experience your missing out so while you might be I'm not I'm off to use mine now ??????????

It took a little longer than the stated time to talk to a doctor - I waited approximately half an hour. The time for delivery of my certification was also a little longer than the stated 24 hours. However, despite these small delays, the entire process took no more than a couple of days. I am satisfied with the service as well as with my interaction with their patient support team!

Quick, easy and confidential. I have been approved for the card. Waiting on theREMOVEDsite to be updated as well as NuggMDs. Hopefully the last part of the issue goes as smoothly as the first half.

Linked to doctor in a quick manner. All questions I had were answered

The process was quick and painless! That Dr's apt was a tad pricey but still worth it in the end. I recommend this site to a few friends who have been struggling with their medications and treatments as well. Thanks, NuggMD, for helping me get my life back!

My process was very professional Quick , Easy 20 min or less great staff thank you!

Very simple and fast process! The doctors were very helpful and made everything easier.

The process is quick and easy, I would definitely recommend it to anyone who needs an MMJ card.One note, this time around it took longer to receive my approval letter than in years past.

Easy, user friendly site. Prompt response w/physician. Having to wait for State to process; some States allow a temp card, this was the only downside.

The process very quick and easy to see the doctor * they were very knowledgeable about my back pain and neuropathy I recommend nugg MD to anyone who has a condition that they think medical marijuana would benefit them I highly recommend nugg MD .

The process was quick and easy, myREMOVEDtime to speak with a Dr.REMOVEDvery short. The Dr.REMOVEDvery professional and made sure I had no questions

Nuggmd works great took me 10 minutes or less to complete everything and 5min on the phone with the doctor an I was approved very easy and they answer all and any questions you may have

I'm so glad I chosen nuggmd it was quick and effortless.

The process for NuggMD was pretty simple for getting approval for my chronic migraines. I chose 4 stars instead of 5 because after approval the doctor needs to do a simple process which I was told directly from NuggMD triggers the automatic email from the state. I have seen online through other companies that the doctors did this immediately and they got their card the same day. Other companies have a similar process for approval but it seems many have doctors who are more efficient at uploading to the state allowing patients suffering ailments to receive what they need the same day. Other than that, I would recommend NuggMD.

I appreciate the recommendation, although I do suggest making the telehealth visit a bit more legit and professional.

Renewal was easy. They are very nice and understanding. It's my 3rd year. Both renewal and the 1st appointment are fast and if your not the best with internet/technology, or have slow internet. They make sure you get it done.

Pretty decent customer service. Would recommend to other people who want to get certified

While I expected more of a doctors work, I am pleased with the service so far.

The renewal process was easy and I did receive a real phone call from a MD who confirmed my eligibility. What I was NOT told is that I was renewing my existing certificate of recommendation one month early and the NuggMD company did not extend my existing renewal by a year. Instead they used today's date to renew only for 11 months more than my existing certificate.

Signed up on the site to get my medical card, and it said that they had "Same day physician access", and that "Our medical cannabis doctors are available online from 8:00am-10:00pm (PST & EST) 7 days a week!". After signing up I try to do the consultation numerous times and it just told me, "Your doctor is currently offline. Please try again later". So I contacted support and it took them about an hour to get back to me when their support says 3 minutes. I was told that the New Mexico doctor is out on an emergency and to try back tomorrow. So I try back the next day and get the same doctor offline. I try to reach out to support yet again and get told their doctor isn't available on these days and to try back Monday. I talked to support again and get told that not all states have same day access and doctors available 7 days a week. So make sure you check with them prior to signing up if you're expecting same-day appointment. Once I got the appointment though it was a quick and easy process to get the rest of the process done.

If your good with the technology, of the modern world it"s doable. If your not you will never get your online application done. I'm 72 and had to have my son help me ALOT. I would of given up with out his help. They are legit, just not senior citizen friendly

You definitely get good customer service, pretty fast service as well , so no complaints threre. But today. I went to a medical cannabis store, and they had and they were advertising a company that offers a medical cannabis card for $89.00. NuggMD charges 139.00. They other place is well known as well, in fact I think it’s more well known then NuggMD. I don’t want to bash NuggMd, as I should have shopped around, so that’s my fault. KG

It was easy

customer service is good but not happy with the renew fee I think it should half the price off if you're renewing for doctor Clearence and recertification

Had a great apt once. Went to renew this year. No image was there it was as a zoom call. The doctors had no cámara on or if he did you could not see him. Kind of heartless this time. Again in the past great!!!! This last apt idk

I need a refund because they didn't get my photo, or my driver's license on the form.I paid 119 dollars but I can't use it.

I'm not sure that I will get a card , just the letter with no further information . I did not get the $20.00 discount promised at checkout. Still skeptical !!

Thank you for this opportunity hopefully this will help me

Good place but just waiting for myREMOVEDto send me my activation email for card.

I used this company to get a medical marijuana license. I paid $129.00 on the 8th of September. I got in on a televisit quickly and thought I was good to go. No I had to wait the weekend to get my license. However, I did stay in constant contact with them . I finally received my electronic license. The process was easy except for the wait. Thats what I took 2 stars off for. Other than that, It went real easy and smooth. You just may not get same day service as advertised but they came through and Im grateful for that! Thank you , NuggMD!

I had my doctor'sREMOVEDwhich was great! I had accidentally put the wrong email and I told them! I haven't had my emailed changed the WHOLE day and I continue to check. I paid $150 and feel I deserve to have this fixed IMMEDIATELY, other than that... not too bad!

Nugg MD is good I guess, just need more communication when it comes to the shipping of card because I didn't receive mine after 2 weeks of waiting and I still dont have it my id card.

They were helpfull and very polite in helping with my needs

Given that I am still not through the process, it has been very difficult to connect with a doctor. Maybe it's because of the upcoming holiday? The platform does allow you to set an appointment, but there is nothing to verify that it will be kept. My appointment was not kept, and I am still waiting to connect with a doctor. It seems appointments are set the same day, and you scroll through available times, hoping to connect with someone if the doctor is available. I'll keep trying to see if I do finally connect. At this point in the process, I am glad I had a coupon for the service and am not paying full price, but it still doesn't seem worth it. I really hope this will work.

So far, I just started using you! I’ve been on medical Marijuana for a year and a half somebody...

I paid for a 3 year membership withREMOVED. I was approved simple enough but when my employer required me to have a letter from the issuing doctor. Basically stating an opinion that I shouldn't use whileREMOVEDiving and should wait at least 4-6 hours beforeREMOVEDiving after use. The doctor refused to fill out the letter. Wasn't able to get any support from nuggmd. Couldn't even get to talk to the doctor about this. No follow up appointment. No help from chat support. Tried emailing theREMOVEDdirectly. No response. They basically took my money, recommended me for use of marijuana and wiped there hands of me. So basically though I'm in need of medical relief for my pain I can't take advantage of it because theREMOVEDdidn't care enough to even speak to me after taking my money. My employer would have made accommodations for me had theREMOVEDbeen willing to fill out the letter of recommendation.

found the process to be confusing click on link to see doctor than they have you set a time. it says to than log on at that time. you do that & tells you doc not available . & than you set time again & again the same thing. with no other instructions given . to ask there help center to not really get an answer . than message after message after message to get a link for waiting room. ( link not provided on web page ) to go to that on computer to find you need cam & mic with no cam & mic. to try to log on with phone in the process of logging on . got a message that you are being marked as a no show for apt literally one minn latter. to back to help desk. seams web page has faults in links. web page lacks instructions. said would get e-mail at one point & got none. about an hour plus of time talking to help desk. in a 2 day multi times connecting with help desk. could not seam to get them to understand . to a point that I became angry & sorry to agents for words I said. but for real now . it would be far more simple if they just had a phone number to talk to someone . not every one is computer savey nor are phone savey. persons expressly ones requesting cannabis card have muscle conditions that limit how well & how fast they can type . & find it very frustrating to type. company needs to provide phone number for help to accommodate ones that need it in my opinion. it should not be you set a time & go back & back & back. it should be they tell you a time & ask if time works for you . & do a simple phone call to you at that time.

Typically a smooth easy process. Certification uploaded to State minutes within approval. This time around my certification has not been sent to the state, my approval was Thursday - no email responses yet and chat said I needed to wait 48 hours for my certification to be uploaded “every doctor is different” which the 48 hour mark is quickly approaching. Will update review if anything changes.

Very expensive snd have g to pay again for consultation ! Poor